Why are custom records out of stock?

We are a small team and can currently only take 50-60 custom record orders per week to maintain high quality.

Check back Monday-Friday around 5pm ET as we add more in stock (around 5-10 per day) most days. This ensures we can work on getting your order to you faster! NOTE: Recording pressing, turntables, and printed items are always in stock.

I ordered _______, can you have it done by __/__/__?

Unfortunately to keep up with orders we cannot give an exact estimate. Estimates are always 2-3 weeks with custom records and about 1 week for most printed items. We appreciate your patience! We do have a rush fee for single custom records of 75.00

What audio can I put on the record?

Original Music: YES!!!

Non Original Music: Read on..


We will not:

  • Make exact copies of any complete album or sound track you don’t have permission/licensing for.
  • Accept illegally obtained copies of audio. Such as ripped from YouTube, pirated audio, or peer 2 peer downloaded music. If you didn’t pay money for the audio, please don’t submit it, we will cancel the order.
  • Make records from Spotify music or other streaming services
  • Buy the music for you


American Vinyl Co acts as a “transferring” service of  YOUR audio to an analog format. All the copyright liability is the responsibility of the customers.


Repeat: All the copyright liability is the responsibility of the customers.


You can review our terms and conditions here


This said, if you purchased audio from a legitimate distributor (iTunes, Google Play, Amazon) and you want to make a personal single copy of a mix of songs on an analog medium (vinyl) then there should be no issues (although, we do not guarantee this).


American Vinyl Co does not own any of the music that is submitted for transfer to vinyl.

Where do I get mp3s and how do I send it to you?

If creating a mix, please only use legal distributors such as iTunes, Amazon, Google Play etc..


To get us your music, please use the upload forms on the product page. The forms will not be visible when product is out of stock.


Customer accepts all liability of the audio you use to create your record, we are a transferring service of digital audio to vinyl medium.

How do I see how long my playlist is?

Easiest way is to create a playlist in Spotify or iTunes and they will tell you your total time. Be sure to do this for each side! Standard single/short run  lathe cut records are 17 mins max a side unless you pay up to 20.

What audio do you accept and what is best?

High quality WAV files will be best.

Accepted format: .mp3,.aiff,.m4a,.wav,.flac

If your songs are not in one of those formats use the converter: https://online-audio-converter.com/

**NOTE: if this converter creates audio issues and you submit those audio files with these audio defects we cannot accept responsibility!

How much time does a 12″ record come with and hold?

Our 12″ lathe cut records (doesn’t apply to pressed records) come with 34 minutes of audio standard which is 17 minutes per side. You can add up to 40 minutes with 20 minutes max per side. It is a dollar a minute more per minute which can be added on the 12″ Record product screen.

Can I do a unique combo of your products?

Most of our options are available on our website so please check under the “Products” menu. If it is not there send us an email at americanvinylco1@gmail.com

I am nervous about placing an order, will you help me with it if I need help?

We know that vinyl is difficult to create. Please try to place an order first when product is in stock then email us if you need extra help! We will try and get back to you asap!

Whats the difference between your custom records and record pressing?

Record pressing means the records are created via a record press which can offer higher quantity orders for better pricing but too costly for small orders. Custom lathe cut vinyl records are hand cut in real time on a record lathe by a sharp diamond which enables us to create a single copy and up to 30. Here’s a video on the record pressing process:



Are these lathe cut vinyl records? What are those?

Yes, they are lathe cut stereo vinyl records. Lathe cut means each copy is cut in real time on a record lathe.

I don’t want to use the website, can I order over the phone?

Because of the amount of orders we have to complete every day it is best to attempt completing the order then if you have additional questions send us an email, we will get back to you asap!

I am in a independent band and we don’t have a lot of money, do you have cheaper packages?

Yes! We have DIY hand cut options, pressed runs with black and white labels and covers, records only, etc.. We are touring musicians so we know the pain of income and how much we rely on making a profit at the merch booth. Remember, custom records are hand-cut custom records, not pressed, and you can use that to your advantage! Think an original painting vs. a print.


There is a bigger discount when ordering a package compared to singles!


If you are looking for unique pricing on record pressing and don’t see it on the site send us an email!

Is there a limit on how many I can order?

Please contact us if you need a large order, but we like to keep custom record orders under 30. No limit on pressed runs

How long is your turn around?

Please contact for current turntimes.



Our turnaround time estimates are only estimates and not exact delivery dates. There are several important steps in the production of vinyl records and delays can occur that are outside of our control. We strongly suggest to not base any release plans/special events around your vinyl record production completion. Most runs will finish on or before the estimated turnaround time and we will try our best to accommodate releases/show but please be aware of this.

Do you offer download cards, printed inner sleeves, printed inserts, posters, etc?

Yes! Please email or call us for your specific vision and we’ll make it happen!

Do you provide a proof for my artwork before printing?

Yes, a proof will be provided for your approval

Do you offer rush services for pressing?

Good things take time! There are several steps to record pressing and rushing any of them will result in lower quality records. So we kindly have to say no to this question.

Do I need to get my audio ``mastered for vinyl``?

Yes! It is essential to get it mastered/prepared for vinyl. Contact your mastering engineer who did your digital masters and chances are they can master it for vinyl for you as well.

What format does the artwork need to be in?

Sent the artwork in CMYK (or grey scale for B&W), guides need to be turned off, export as flattened PDF. Please ensure the text and main photos are inside the inside dashed lines, and extend any non essential colors/background all the way to the outer dashed lines for bleed.

What kind of audio do I provide for pressing?

  • We cut from most digital formats as well as ¼ inch, and ½ inch analog tape.
  • Cutting is included in our pressing packages and all masters are cut on a Neumann VMS-70 by an engineer with 20 years of experience.
  • Digital master specifications – WAV, AIFF, 16, 24, 32 Bit, 44.1K, 48K. 96K, and 192K.
  • Order your songs with the loudest songs at the beginning and softest towards the end of each side. This is strongly suggested even if your order on CD is different than your vinyl release.
  • Great article on preparing audio for vinyl release: http://www.chicagomasteringservice.com/vinyl.html

Why American Vinyl Co for pressing?

We are vinyl record experts! Not only do we help artists press records but we hand make custom vinyl records, packaging, and even record live to vinyl in the American Sound Truck in Asheville! We are proud to be the only public record cutting shop.


Hate waiting for responses and feel overwhelmed by the process? We are always here to talk Monday-Friday via email or phone for any questions, updates, or advice to get vinyl on your merch table. Check out our reviews!


Our pressings are all cut on a Neumann VMS-70, the grand daddy record lathe! We will make sure the process is simple, friendly, and quick!

Where are the templates?

All label and jacket templates are found here: https://www.dropbox.com/sh/28yo29cu0pcpcki/AAA9m2nAgmU7ZzdX7_M_mmmga?dl=0


Send them via wetransfer.com to americanvinylco1@gmail.com with your name and order number once you place your order

What is the max time for 7`` and 12`` pressed records?

Run times for 7″ are –
45 rpm – 4.5 min.
33 1/3 rpm – 7 min.
Run times for 12″ are-
Recommended length is 22min per side or less.
We can fit 25min per side but volume and low frequencies will be compromised.

Files to provide with your order

Here is what you’ll want to zip into a folder and send to us with your order:

  1. Your audio with track listing of order per side. High bit-rate WAV files highly recommended.
  2. All artwork applied to appropriate templates. Template layer must be turned off, CMYK color mode, and flattened PDF.
  3. Compress all files into a folder named with your project and order number.
  4. Send to us via wetransfer.com to ryan@americanvinylco.com

What are printed covers?

Printed covers are the protective outer jacket that has printed graphics or text, they make your record look good! Ours are 18pt THICK jackets with up to 600 DPI, only the best!

How do I design my cover/labels?

Product pages will have the links you’ll need to access the online designers, these only show when in stock. If you already submitted an order and paid for a cover or need to resubmit your cover follow these instructions:


  1. Go to the design page
  2.  Select the type of cover or labels you ordered
  3. Upload your images and add text how you like
  4. Make sure the background and or images extend into the area that says “Extend background or images into this area” but do not put main images and or text that you want on the cover as this will be cut off! If you don’t extend anything into the bleed area, there will be white on the cover and we can’t accept returns of covers if this happens.
  5. The front of the cover will be on the right side and the back on the left side.
  6. When you are done, you have to click “Add to cart”. If you don’t click “Add to cart” it won’t show in your cart and we don’t receive it!
  7. Ensure you check out all the way! Please email us any relative previous order numbers after checking out at americanvinylco1@gmail.com

Will you design my cover and labels?

At this time we are not offering design work. Please use Fiverr to find people that will design you a cover! Make sure to give them our templates

What are labels?

Labels go in the middle of your vinyl record with graphics or text on them. Here you should put what side is currently facing up and track listings

Are the printed covers made from my art?

Yes, yes they are! Using the our designer on our website or templates to use in your designing program. Cardboard covers have no printed graphics on them

Do you offer rush service for an extra fee?

We offer a I NEED IT NOW fee which is 75.00 (on top of your order).

Rush fee for printing is 20.00 (please email us for this)

Rush orders will be completed in 1-2 business days from when material is submitted and paid for.

Can I order over 100 jackets?

Yes, we can do  1-30, 300, 500, and 1000. But we can’t do 31-299, it’s complicated!

What is your turnaround time on record pressing?

Our turnaround time estimates are only estimates and not exact delivery dates. There are several important steps in the production of vinyl records and delays can occur that are outside of our control. We strongly suggest to not base any release plans/special events around your vinyl record production completion. Most runs will finish on or before the estimated turnaround time and we will try our best to accomodate releases/show but please be aware of this.

Refunds and Cancellations

See our terms and conditions here: https://americanvinylco.com/terms-and-conditions/

There is a problem with how my record sounds/plays

Oh no! We are sorry to hear that. Please try the following before contacting us for a re-cut.

1. Try playing the record on another turntable and see if the problem still exists

2. Send us a video of the problem existing on both turntables

This helps us eliminate turntable issues

I haven't received my record from USPS, can you send me another one?

We don’t accept responsibility for USPS errors. Don’t worry, your package is fully insured!

Read more here: https://americanvinylco.com/terms-and-conditions/

Do you ship internationally?

Yes! Please create your order and add it to your cart to view rates, we can’t give rates through email or phone

Can you recut my record?

See our terms and conditions here: https://americanvinylco.com/terms-and-conditions/

My order has been in ``Processing`` for weeks! What gives??

Dont worry! Nothing is wrong with your order. It just means we haven’t started creating it yet and it is in the queue. We appreciate your patience

If I upgrade shipping will my order get made faster?

We wish we could make the orders faster, but they are all made in order they come in and shipping won’t make a difference until it is made (2-3 weeks)

Extra stuff to know

Vinyl is a very sensitive medium that is effected by many things. We want our customers to be extremely satisfied but we want them to know a few things first:)

  1. These aren’t burned like a CD, they are hand cut in real time, so your patience is very appreciated
  2. Record players are KEY to good playback. Because all record players aren’t created equal, this can effect the way your record sounds and plays (compared to our hifi system). If you need suggestions on a new system feel free to ask!
  3. Dust can ruin the sounds of a record, keep your record clean with a carbon fiber bristle brush.
  4. Some songs will cut to vinyl easily and clearly, and others won’t. Modern music will be harder to cut because of the loaded high frequencies. So results may vary. Suggested to put loud modern pop music towards the beginning of the record.

Can I add over 40 minutes?

Anything over 40 minutes causes audio quality loss and lower volume.


For custom records we do not cut anything longer than 20 minutes a side. Please get 2 records if you have over 40 minutes of audio.


For pressed records you can cut up to 25 mins per side.

Tips for best quality vinyl

  • Provide high quality formats such as WAV, 320 MP3, or other lossless formats (although we’ll accept most formats). If music is low quality, it will not translate well.
  • If having your record pressed, have a professional mastering engineer prepare it for vinyl.
  • YouTube ripped music does not sound good on vinyl and we do not cut illegally obtained files
  • Music without extreme bass or a lot of high end frequencies cuts better.
  • Please don’t send us clipped music or music that sounds destructive to speakers.
  • If you have a mixing/mastering engineer have them de-ess the vocals
  • Put loud songs towards the beginning of the record and quite songs towards the end of each side (towards the center)
  • Less time = better quality and volume. Best translation will be around 15 minutes a side or less.
  • Basic mastering is included for our one offs and short run records (not pressed records)! We will do our best to make sure there is good spacing, volume is even throughout, volume is a listenable volume, S’s are tamed, and more.

Do these records play on regular turntables?

Yes, with no adjustments needed. Play as well as a retail record! WARNING: some lower end portable players might have issues playing these records.

Are your records stereo or mono?

All records are stereo, unless you want mono, then let us know and we’ll make some mono magic

Why do some of the records cost as much as retail records or more?

Simple: large manufactured runs vs. artistic creations.  If you are looking for a ton of copies, pressing a record would be the right choice. If you want a one off or special small release then go custom lathe cut

Are the records lo-fi quality?

No way! The records made here are high fidelity stereo records cut straight from our lathe.

Are these the same as other Lathe Cut websites?

Yes and no. As with all products, none are created the same because it is the operator and equipment that determine the quality you get. Also, these are not cut on vintage machines which have a limited frequency range and more surface noise. Our records have a full hi-fidelity frequency response and full stereo imaging.