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Record Issues
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General Questions
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Are your custom records the same as other Lathe Cut websites?
Are your records stereo or mono?
Can I add over 40 minutes on a 12" record?
Can I order just covers / jackets / labels?
Can I order over the phone?
Contact us
Do I need to get my audio mastered for vinyl?
Do these records play on regular turntables?
Do you offer a gift card?
Do you offer download cards, printed inner sleeves, printed inserts, posters, etc?
Do you offer rush service for an extra fee?
Do you offer rush services for pressing?
Do you provide a proof for my artwork before printing?
Do you ship internationally?
How do I see how long my playlist is?
How do I upload my files?
How do the short run and one off records compare to a regular vinyl record?
How long do the orders take to make?
I am nervous about placing an order, will you help me with it if I need help?
I haven't received my record from USPS, can you send me another one?
If I upgrade shipping will my order get made faster?
Is there a limit on how many records I can order?
My order has been in "Files Accepted" for weeks! What gives?
Pricing and quotes
Refunds and Cancellations
Short run vinyl pricing
There is a problem with how my record sounds/plays
What are labels?
What are lathe cut vinyl records?
What are premium covers and how do I design them?
What file types and audio formats do you accept and what is best?
What format does the artwork need to be in?
What is the max time for 7", 10", and 12" records?
What music can I put on a custom vinyl record?
What's the difference between lathe cut records and pressed records?
What's the status of my order?
When will products be back in stock?
Where can I find the artwork templates?
Where do I get audio files from and how do I send it to you?
Why American Vinyl Co?
Why do some of the records cost as much as retail records or more?
Will you design my cover and labels?
Come visit us at our shop, even record live to vinyl!
American Vinyl Co
217 Coxe Ave STE C
Asheville, NC 28801
Customer Support:
info@americanvinylco.com
For Booking:
hello@lonesomestationmusic.com
