Terms and Conditions

 

Terms

We try to achieve the best and consistent sound quality with each record, but since the cutting process has a lot of variables, each cut might have slightly varying sonic qualities. Sonic qualities could include but not limited to: volume levels, stereo/mono distortion, wow and flutter and adjusted frequencies. All  products are free from defects such as scratches, severely warped records, and  broken grooves. If a record is reported as defective, it can be returned at the customer’s expense to American Vinyl Co for review. Record players and stereo components have a strong influence on how our vinyl’s will sound and operate. For that reason we will test any returned records on our hi fi professional system to verify reported defects. If no defect is found, it is the customers responsibility to have the record shipped back to them. Vinyl records produced at American Vinyl Co are made from a special PVC plastic and is different from retail pressed vinyl records, but has similar durability and frequency response. These records are not guaranteed to work on every turntable.

 

American Vinyl Co uses the exact audio that is received. If the audio was submitted incorrectly, the record will be recut at purchasers expense.

 

Printed materials such as record cover and labels are printed to the cover as displayed by the customer on either the online designer or the templates. American Vinyl Co doesn’t accept returns of printed covers or labels due to misalignment of orders that were submitted incorrectly.

 

Orders that are not completed by the customer (uploading audio, designing cover and labels, or providing any information that is required) within 30 days will be sent a gift credit for the amount of the order. No refunds will be made. A customer can cancel an order up to 14 days from purchase.

 

Legal

American Vinyl Co does not offer any copyrighted material for sale. The customer accepts full liability of any legal consequences from misuse of a copyright or copyright infringement releasing American Vinyl Co of all liability in the case of infringement and misuse. American Vinyl Co does not accept unauthorized copies of any audio source (bootlegs). American Vinyl Co will not do copyright checks against any database or collection of music to verify a copyright is being infringed upon and is the sole responsibility of the customer to obtain the correct licensing before placing an order. American Vinyl Co does not own any of the material that is submitted through email/americanvinylco.com website/or any transfer service by the customer and is only offering a service to transfer customer owned/licensed audio material to a vinyl medium. By placing an order from American Vinyl Co you (the customer) agree to all the terms mentioned above.

 

Transferring of personally owned private audio provided by a customer to a new analog medium is protected under the Audio Home Recording Act of 1992

 

Privacy Policy

I will only use your shipping and billing address, and contact information
  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

Our online designer is temporarily not working but should be back up soon! Also, we restock vinyl daily monday - friday Dismiss