Refunds and Cancellations

Refunds

American Vinyl Co will not provide refunds on any custom products (covers, labels, records). If the product is flawed/defective because of assembly, we will replace the item with the same design or audio that was submitted. See our terms and conditions for more information on recuts americanvinylco.com/terms-and-conditions/

Abandoned Orders

Orders that are not completed by the customer (uploading audio, designing cover and labels, or providing any information that is required) within 30 days will be sent a gift credit for the amount of the order.

Cancellations

No cancellations with refund will be made after 15 days or after a product has been created. A customer can cancel an order up to 14 days from purchase as long as the order has not been created or shipped.

 

Read more here: https://americanvinylco.com/terms-and-conditions/