Refunds and Cancellations


American Vinyl Co will not provide refunds on any custom products (covers, labels, records). If the product is flawed/defective because of assembly, we will replace the item with the same design or audio that was submitted. See our terms and conditions for more information on recuts

Abandoned Orders

Orders that are not completed by the customer (uploading audio, designing cover and labels, or providing any information that is required) within 30 days will be sent a gift credit for the amount of the order.


No cancellations with refund will be made after 15 days or after a product has been created. A customer can cancel an order up to 14 days from purchase as long as the order has not been created or shipped.


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