My order has been in “Files Accepted” for weeks! What gives?

Don't worry! Nothing is wrong with your order. It just means we haven’t started creating it yet and it is in the queue to be started. The turnaround time we quote is in accordance with order volume, but once your order comes up next in the queue, it typically only takes a day or two to complete. You will receive a confirmation email with a tracking number once your order ships. We appreciate your patience.